Privacy Policy

This Privacy Policy explains how Tradie Job Win handles personal information when you visit this website, register interest, or communicate with us about early access.

Tradie Job Win is an independent AI-powered assistant for Australian tradies who want to find better-fit Hipages jobs faster. Tradie Job Win is not affiliated with, endorsed by, sponsored by, or officially connected with Hipages.

What we collect

When you register interest, we may collect details such as your name, email address, trade type, phone number if provided, and information you choose to send us about your business or job lead needs.

We may also collect general website and technical information, such as pages visited, referral sources, campaign information, device and browser information, approximate location signals, IP address, and the time of your visit or submission.

If you later choose to use the service, we may collect information needed to assess job fit, such as trade preferences, service areas, lead details, keywords, exclusions, and other information you provide or authorize us to process.

How we collect information

We collect information directly from you when you fill in a form, reply to us, or provide details about your business needs. We also collect technical information automatically when your browser interacts with the website.

How we use information

We use your information to record early-access interest, contact you about launch offers, understand whether Tradie Job Win is useful for Australian tradies, reduce spam, improve the website, and prepare the product for launch.

If you use the AI assistant, we may use job and preference information to analyze lead signals, assess fit, rank or highlight stronger opportunities, and help you decide which jobs may be worth chasing. The assistant does not automatically accept jobs, spend credits, contact homeowners, or make business decisions for you.

When we share information

We do not sell your personal information. We may share information with service providers that help us operate the website, manage registrations, analyze website performance, send communications, prevent abuse, or provide AI and automation features.

We may also disclose information if required by law, to protect our rights or security, or with your consent.

Storage and processing

Personal information may be stored and processed using secure business systems and third-party service providers. Some providers may store or process information outside Australia. Where this happens, we take reasonable steps to use reputable providers and protect personal information according to the nature of the information and the service being provided.

Security and retention

We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. No online system can be guaranteed to be completely secure.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including early-access follow-up, product development, legal compliance, and business records. We may delete or de-identify information when it is no longer needed.

Marketing and communications

If you register interest, we may contact you about early access, launch offers, product updates, and questions about your job lead workflow. You can ask us to stop sending promotional messages at any time.

Access, correction, and deletion

You can ask to access, correct, or delete personal information we hold about you. We may need to verify your identity before acting on a request, and some information may need to be kept where required for legal, security, or business record reasons.

Complaints

If you have a privacy concern, contact us first so we can review it and respond. We will aim to handle privacy complaints fairly and within a reasonable time.

Contact

For privacy requests, use the contact details published for Tradie Job Win or reply to the email address that contacts you about early access.

Changes to this policy

We may update this Privacy Policy as the website, product, or information handling practices change. The updated version will be posted on this page with a new last updated date.